Data Deletion Policy

Introduction

SINTA Technology Co., Ltd (CÔNG TY TNHH CÔNG NGHỆ SINTA), Business Registration Number 4001328898, respects your privacy and provides you with the ability to request deletion of your personal data associated with any of our applications.

Types of Data Storage

Our applications fall into two categories regarding data storage:

Offline-Only Applications

Some of our applications store all data locally on your device only. No data is transmitted to our servers. Simply uninstalling the application will permanently delete all associated data.

Online-Enabled Applications

Some of our applications use cloud services (such as Google Firebase) to store user data for features like synchronization, accounts, and multi-device access. For these applications, additional steps may be needed to delete server-side data.

How to Request Data Deletion

Option 1: Contact Us via Email

This method works for all applications.

• Send an email to admin@sinta.ltd
• Subject line: "Data Deletion Request"
• Include the following information:
  • The application name
  • Your name or username (if applicable)
  • Your email address (if you created an account)
  • Your device type and operating system
  • Any other identifying information you may have provided

Option 2: Delete from Within the App

For applications that support user accounts, you can typically delete your account and all associated data directly from the app's settings or profile section. Look for options such as "Delete Account", "Reset All Data", or "Clear Progress" within the application.

Option 3: Uninstall the Application

• Uninstalling our application from your device will remove all locally stored data.
• For applications with cloud-based features, please also use Option 1 or Option 2 to ensure server-side data is deleted.

What Data Will Be Deleted

Upon receiving your data deletion request, we will delete:

• Any personal information you have provided to us
• User-generated content and account data (for online apps)
• Usage data associated with your device
• Crash reports linked to your device
• Push notification tokens
• Any other data we have collected related to your use of the application

Data Retention After Deletion Request

• We will process your deletion request within 30 business days.
• Some data may be retained if required by law or for legitimate business purposes.
• Anonymized, aggregated data that cannot identify you may be retained for analytics.

Confirmation

After your data has been deleted, we will send a confirmation email (if email was provided) confirming the completion of the deletion process.

Contact Us

For any questions regarding data deletion, please contact us:

• Company: SINTA Technology Co., Ltd
• Business Registration: 4001328898
• Business Email: admin@sinta.ltd
• Registered Email: tranquocsinhtai1@gmail.com
• Phone: +84 702 524 329
• Address: 8/1 Kiet 1/2 Nguyen Hoang Street, Ban Thach Ward, Da Nang City, Vietnam
• Website: sinta.ltd